At, returns are easy! strives to offer the best shopping experience, including fast and hassle-free returns.


Any product that has been used does not qualify for a return.

Returned items must be unused, with original tags and packaging.

Returns are accepted with our authorization only. To receive an authorization number,
please call Customer Service at 1-800-236-9021 or send an email to
within 30 days of receipt of goods.

Products with no quality-related issues can be returned within 30 days of receiving your order. Return and Exchange Policy Instructions
1.  Simply log in to your account and go to RMA (Return Merchandise Account).
You will be easily prompted to enter the information regarding the item you wish to exchange or
return for a refund.
Frequently Asked Questions
What can I return?
You may return most new, unopened items sold and fulfilled by within 30 days of delivery for
a full refund.
During the holidays, items shipped by between November 1st and December 31st can be
returned until January 31st.
Learn more about Return Policy
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Learn more about Return Estimates
Does offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following
the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item.
If you would like to exchange an item for another, you can exchange for a different size or color or for an item
in your Cart.
Learn more about Replacement Policy
You may return any items for a full refund if not completely satisfied.
Refused, unclaimed, undeliverable orders or merchandise returned due to customers’ error are subject to 20%
restocking fee in addition to all freight charges. Refunds/Store Credit Authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order.

Do I need to send products all the way to Bellafontes.Com?
US customers can arrange a pickup by UPS at the specified address.